![]() The four Insightly platforms offer the following functions: The last two years shined a light on the importance of businesses engaging with customers in more personalized ways - and improved communication is helping companies optimize relationships and ultimately, develop more long-term, happy customers." "The growth in usage of Insightly's unified platform where businesses use multiple Insightly apps underscores the evolving trend we have always believed to be critical - businesses need to integrate all customer touchpoints in order to deliver the experience customers have come to expect. "Our mission is to ensure all departments in an organization have access to the insights that will allow them to serve customers better," said Anthony Smith, CEO of Insightly. SAN FRANCISCO, Ap/PRNewswire-PRWeb/ - Today, Insightly, a unified customer relationship management (CRM) platform that elevates the customer experience, is reporting a rise in usage of its platform that helps businesses connect internal and external customer touchpoints for a more seamless overall engagement.Īccording to a future report from PwC, one in three customers will leave a brand they love after just one bad experience, while 92 percent will completely abandon a company after two or three negative interactions, so it's essential that businesses focus on meaningful customer interactions that build lasting relationships. ![]() Innovator in Customer Relationship Management Reveals New Usage Metrics around its CRM, Marketing and Service Offerings ![]()
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